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The Department of Housing and Dining Services is committed to providing
a safe, diverse, inclusive and supportive work environment for its
employees. The department is committed to ensuring that all employees
have the opportunities to acquire the skills and knowledge needed
to perform current work responsibilities, develop personally and
professionally, and engage in life-long learning. Housing and Dining
Services is committed to the assessment of departmental programs,
services and environments to assist with program improvement and
accountability.
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David McKelfresh, Director
Staff Training and Assessment
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Tasks performed to accomplish this mission include:
- Coordinate department's staff training programs for full-time
and part-time staff
- Coordinate department's staff training programs for supervisory
staff
- Assist staff with training in the following areas: Apartment
Life, Operations Management, Pingree Park, Dining Services, Residence
Life, and Summer Conference Services
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- Coordinate departmental assessment efforts to include: 1) tracking
student use of services, programs, facilities, 2) assessing student
needs, 3) assessing student satisfaction, 4) assessing campus
environments, 5) assessing program and service outcomes, 6) Benchmarking:
Comparing performance across organizations, and 7) measuring effectiveness
against professional standards
- Assist with assessment efforts for the Student Affairs division
- Department's representative to the Student Affairs Assessment
Steering Committee
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